CARE International is committed to act as an accountable, ethical actor and model our core values and principles. We are focusing on increasing our transparency and also maintaining a strong, trusted global reputation. Having the right global
policies in place is an important part of ensuring we have the organisational enabling environment to help uphold these commitments.
RS2427_DSC_4438.JPG
Lucy Beck/CARE

Policies Core to CARE's Accountability


Each part of CI determines its own independent policy priorities according to legislative and donor requirements, risk management and local context. There are a number of policies, however, that are common to all parts of the organisation, which we adopt as a global policy. Two of the most critical policies connected to our accountability commitments are about our conduct as an organisation as an ethical actor in line with do no harm principles:
  • CARE International Policy on Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection (CP)
  • CARE International Policy on Fraud and Corruption

Our single global CARE Line is available for receiving reports of fraud, misappropriation, discrimination, sexual harassment, exploitation and abuse, support of terrorism, and other wrongful conduct. Any CARE employee or volunteer, partner, vendor, programme participant, or other outside party, may use this service to report wrongful conduct. You will find the CARE Line link here. You may report a concern online or by phone. An operator is available for over 100 languages. Please feel comfortable and welcome to use the CARE Line anonymously if you so choose. Any reports made will be treated with confidentiality to the fullest extent practical when conducting thorough investigations.

Investigations, reporting and follow-up processes are in place across the CARE membership, and CARE is focusing on a joined up global capacity building, monitoring and reporting approach.

Below are details about and resources on these two policies.

CARE International Policy on Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection (CP)


Introduction
Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection (CP) is a term used by the NGO community to refer to measures taken to protect vulnerable people from sexual exploitation and abuse by their own staff and associated personnel.

Sexual exploitation and abuse is an indicator of an organisation's gross failure to protect those that it is mandated to protect. It also violates universally recognized international legal norms and standards.

Although sexual exploitation and abuse is not a new phenomenon, it was brought to the forefront of public attention in the international humanitarian and development sector in 2002 following allegations of widespread sexual exploitation and abuse of refugee and internally displaced women and children by humanitarian workers and peacekeepers in West Africa.

CARE International has zero tolerance towards sexual exploitation and abuse and child abuse. We take seriously all concerns and complaints about sexual exploitation and abuse and child abuse involving CARE employees and related personnel. When reported, CARE initiates rigourous investigation of complaints that indicate a possible violation of this policy and takes appropriate disciplinary action, as warranted.

CARE's PSEA & CP Policy

At the heart of CARE's efforts to impact poverty and social justice is its engagement with marginalised communities, and vulnerable adults and children. Vulnerable adults and children are particularly at risk of sexual exploitation and abuse. As NGO workers, we have access to goods and services that put us in a position of power over the community. Unfortunately, a minority of people use this imbalance of power to exploit and abuse vulnerable members of the community.

CARE International's policy defines our commitment to the protection from sexual exploitation and abuse (PSEA & CP) of vulnerable adults and children, involving CARE employees and related personnel.

Each CARE International Member has agreed to have a designated representative serve as focal point for PSEA & CP. The primary role of the focal points is to provide overall leadership, guidance and support for their Member and respective country offices in implementing the CI PSEA & CP policy. The PSEA & CP focal points will work together as a network to enhance their capacity to fulfill the CI PSEA & CP policy, with the aim of protecting programme participants from sexual exploitations and abuse and protecting children.

Read the Policy itself here:

  • In Arabic

  • In English

  • In French

  • In Portuguese

  • In Spanish


For any questions on the PSEA/CP policy, please contact Ros Macvean on macvean@careinternational.org

CARE International Gender Equality Policy

The reviewed and updated CI Gender Equality Policy was approved by National Directors in June 2018. The Policy is available in English below. French, Spanish and Arabic versions will follow.

The updated Policy reflects external changes, particularly in relation to the recognition that gender is non-binary; and internal changes, including the changes to terms used for various types of CARE membership, the adoption of the CARE 2020 Programme Strategy and alignment with more recent standards laid out in the gender equality and women’s voice approach and life free from violence strategy. This review also demonstrates the continued determination by CARE to ensure that gender equality is integrated organisationally and programmatically.
The policy comes with two annexes, also below:
  • Annex 1: Background, rationale and definitions which provides a short background to the history of the Policy, a rationale for the Policy and definitions of terms used in the Policy.
  • Annex 2: Reporting and Accountability which provides initial guidance on reporting against the Policy. Reporting will be required every two years, all members, affiliates and candidates will be required to report and lead members will take responsibility for reporting on Country Offices they manage.
Both annexes may be updated as definitions and meanings evolve and as we develop our reporting mechanisms

If you have any questions regarding the Policy, please discuss them within your teams first, if you require further guidance or feel that you have learned something that may be relevant to others, please contact Allison Burden, Head of Gender Equality at burden@careinternational.org.

Final CI Gender Equality Policy 2018


Annex 1 - Background rationale definitions


Annex 2 - Accountability and Reporting


CARE International Policy on Fraud and Corruption


This policy reflects the fundamentals and core concept that all CARE International Members agree to abide by regarding prevention and response to fraud and corruption.

CI recognises that fraud and corruption is a prevalent issue, and has harmful effects on employees, the organisation and society, and is a threat to our vision.

Fraud and corruption awareness, prevention, reporting and response are critical parts of the accountability and compliance culture at CI and are of great importance to our impact groups, employees, partners, donors, counterparts and other CI stakeholders. Our internal and external stakeholders have a right to expect that we conduct our activities to the highest ethical standards.

This policy sets our the minimum standards and procedures that all CI is obliged to follow. It addresses the awareness, prevention, identification, reporting, investigation and close-out of fraud and corruption at CI.

Reports or concerns about fraud and corruption can be made to appropriate senior management or to our global CARE Line.

Read the communique on the policy from the Deputy Secretary General here:


Read the Policy itself here:
  • In English


Arabic, French, Portuguese and Spanish translations coming soon.

CARE International Stories and Images Content Policy


CARE uses the photos and stories of our beneficiaries [Subjects] in our marketing, fundraising and communications materials, on our website and social media channels, in direct mail appeals and through other channels.

In addition, we may provide photos, videos and stories to corporate partners or institutional donors for their communications about CARE. On occasion, CARE’s communications assets have been used by corporate partners as a means of promoting their relationship with CARE.

While the level of business risk may differ between use by CARE and commercial use, the legal and ethical issues around ensuring that Subjects are fully informed as to the planned purpose of materials that depict their likeness, and agree [consent] to these uses, are essentially the same.

This policy applies to all persons working for the CARE International confederation. This includes all CARE staff and consultants who are contracted or deployed by a CARE International office, and contractors representing CARE.